Last Updated: [16-04-2024]
Welcome to texasethnic.com We want to make sure your shopping experience is enjoyable, including the delivery of your purchased items. This Shipping Policy outlines the details of our shipping practices.
1. Order Processing Time
1.1 Processing Time:
Orders are typically processed within 5 – 7 business days after payment confirmation. Please note that processing time may vary during peak seasons and promotions.
1.2 Order Changes:
Once an order is placed, we are unable to modify or cancel it. Please doublecheck your order before confirming the purchase.
2. Shipping Rates and Options
2.1 Shipping Rates:
Shipping rates are calculated based on the weight, size, and destination of the package. You can view the shipping cost during the checkout process before finalizing your purchase.
2.2 Shipping Options:
We offer various shipping options, including standard and expedited services. The available options will depend on your location.
3. Estimated Delivery Time
3.1 Delivery Timeframe:
The estimated delivery time is provided during the checkout process and is calculated based on the selected shipping option and your location.
3.2 Delays:
While we strive to meet the estimated delivery times, unforeseen circumstances such as customs delays or extreme weather conditions may cause delays. We appreciate your understanding in such situations.
4. International Shipping
4.1 Customs and Duties:
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the purchase or shipping cost.
4.2 Restrictions:
Some products may have shipping restrictions to certain countries due to local regulations. Please check the product page for information on international shipping eligibility.
5. Tracking Information
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order through the provided tracking link.
6. Lost or Stolen Packages
Texas Ethnic is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact our customer support at texasknits@gmail.com
By making a purchase on texasethnic.com, you agree to the terms outlined in this Shipping Policy. Thank you for choosing us for your shopping needs!